Effective date: January 2023
1. Information We Collect:
1.1. Personal Information: When you use our Site, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, location, and other contact details.
1.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and usage data, which is collected automatically when you interact with the Site.
2. How We Use Your Information:
2.1. Lead Generation: The primary purpose of collecting your personal information is to connect you with actual contractors and service providers who offer breakdown recovery services in the Swansea area. We use your data to match your service requests with suitable contractors.
2.2. Communication: We may use your contact information to communicate with you regarding the services you have requested, respond to inquiries, and provide updates related to your requests.
2.3. Site Improvement: Non-personal information collected is used to analyze trends, track user interactions, and improve the functionality and user experience of the Site.
3. Sharing Your Information:
3.1. Contractors: To fulfill your service requests, we share your personal information with contractors and service providers who are registered on our platform. These contractors are required to handle your data responsibly and use it solely for the purpose of providing the requested services.
3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
4. Data Security:
4.1. We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
5. Third-Party Websites:
5.1. Our Site may contain links to third-party websites for your convenience. We do not control or endorse the content, privacy practices, or security of these websites. We recommend reviewing the privacy policies of any third-party sites before providing them with your personal information.
6. Children’s Privacy:
6.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
8. Contact Us:
Last Updated: January 2023